Zoom download page
Who should download this?
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Non-Integrated Video Visits (Zoom-to-Zoom)
- Download Required for Sentara-employed providers using a Non-Sentara Deployed Computer or Laptop (BYOD device)
- Download Required for Contract/Non-Employee providers doing telehealth on their personal or employer device.
- Download NOT Required for Hospital and HOD customers using Sentara Deployed computers and laptops. We push it through our standard Prism Package.
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Epic Integrated Video Visits (Outpatient Ambulatory)
- No download required. Zoom installs upon first launch of Epic Hyperspace, “Begin Video Visit.”
Click the links below to be taken to a specific section of this document
Install Instructions(Windows Only)***Note if you are using a mac, iOS or Android device please follow the link to the right for platform specific instructionsDuring the install you will need to enter the company name as Sentara shown in step 3 of the signin instructions belkow |
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| 1. Download the zoom.zip install file. | Click Here To Download |
| 2. Right click the zoom.zip file and click extract all |
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3. Click the Extract button *Note: Be sure the "Show extracted files when complete" box is checked |
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| 4. Double click the zoominstall-sso.bat file |
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Signin Instructions |
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| 1. After launching zoom click the SignIn button |
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| 2. Click the SSO button |
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| 3. Be sure that Sentara is entered as the company domain then click Continue |
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| 4. Enter your Sentara Active Directory user name and password includ domain then click Sign In |
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5. Send me a push, Call Me or Enter a Passcode If you select Send me a push you will be prompted by the DUO app on your phone to approve the Signin Request if you select Call Me you will receive a phone call on your cell phone allowing you to accept the Sign In Request If you select Passcode you will be texted a passcode that you may enter to approve the Signin request |
 
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Starting a meeting |
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| 1. Click the Start Meeting button |
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| 2. Click GotIt to allow zoom to access your camera, speaker and microphone. |
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| 3. Click Deny to Deny zoom to record audio |
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| 4. Click Deny to Deny zoom to take pictures and record video |
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| 5. Click Deny to Deny zoom to record audio |
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| 6. Once in the meeting you will see Participants(1) at the top of the screen. To invite your patient click the "Invite" button at the e bottom |
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7. Your phone will ask what method you would like to invite your patient to the meeting room. Please select your Sentara email client *This will vary based on device type) |
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| 8. Enter the patients email address and click send |
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| 9. When you are ready to end your encounter click the red End button at the top right |
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| 10. Click the Leave button. |
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